- Standard parcel tracked shipping with Australia Post $9.00
- Express Post with Australia Post $15.00
- Free shipping for orders over $150
- Free in store collection (re commencing Jan 10th after Christmas break)
- Free local delivery Wollongong LGA only (re commencing Jan 10 after Christmas break)
When & How will my order be delivered?
We aim to prepare your order for delivery the day you place the order. It will be delivered on the next delivery day ie if you order on a Friday, it will be delivered Saturday. If you order Sunday, it will be delivered Tuesday.
Our delivery is non contact and placed on your doorstep without knocking. Your order will be updated to delivered and you will receive an email instantly.
How long will it take before my order is shipped?
We will ship your order on the next business day. The only exception to this is if the item you’ve ordered is a pre sale item, then it will ship when the item is in stock. Please note, we don't split shipping if you have pre order items in your order. It will be shipped once it all arrives.
How long will my order take to arrive?
Depending on the location, items should arrive within 3-4 days however they can take as long as a week if the receiver is in a regional area. Please be patient as this is not something we can change or predict. Please be mindful of peak times and choose the express postage upgrade to be safe. As a result of the Covid-19 pandemic, any postage Australia wide is taking longer than usual. We have also been advised that Australia Post can not currently guarantee next day delivery on their express network, it is more like 2-3 days. You can track your parcel here.
Do you ship internationally?
No sorry, not yet.
What are the postage costs?
Postage is a flat rate of $9 for all purchases. We use Sendle where possible and it is a 100% carbon-neutral delivery service. If you choose Express post, orders are $15 via Australia Post.
We offer free non contact doorstep delivery in the Wollongong LGA on Tuesdays, Thursdays & Saturday’s.
We are no longer offering click and collect delivery during the Covid-19 pandemic.
For larger items up to 5kg's delivery is capped at $20 due to the weight of these items. Postage costs have risen significantly and as you can appreciate, small businesses unfortunately can not absorb these costs.
Do you express post?
Yes, we can express post via Australia Post. The cost is $15. This option is available at checkout. As a result of the Covid-19 pandemic, postage Australia wide is taking longer than usual. We have been advised that Australia Post can not currently guarantee next day delivery on their express network, it is more like 2-3 days. You can track your parcel here.